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Product Policies

Fanvue Checkout Prohibited & Restricted Products Policy

Updated: 20th October 2026

INTRODUCTION

This Policy sets out what may and may not be sold through Fanvue Checkout. It applies to every Seller and every Product offered through a Checkout Link, and forms part of the Fanvue Checkout Seller Terms.

Fanvue Checkout is designed for lawful digital products and services: for example online courses, digital downloads, software, memberships, and digital communities.

This Policy supplements the General Terms & Conditions, the Acceptable Use Policy, and other applicable Fanvue Policies. If there is any conflict between this Policy and the General Terms, the terms of this Policy shall prevail for the specific subject matter it governs.

All defined terms used herein shall have the meaning assigned in the General Terms & Conditions and the Fanvue Checkout Seller Terms, unless otherwise stated.

1. HOW THIS POLICY WORKS

  1. Products fall into three groups:
    1. Permitted: lawful digital products and services that do not appear in the lists below;
    2. Restricted: categories that may only be sold with Fanvue’s prior written approval, following enhanced review (see Section 3); and
    3. Prohibited: categories that may never be sold through Fanvue Checkout (see Section 2).
  2. These lists are not exhaustive. Fanvue may decline, restrict, or remove any Product, category, merchant, or transaction at any time, including for legal, regulatory, reputational, or business reasons.
  3. Financial partner requirements. Fanvue Checkout depends on Fanvue’s banking, acquiring, and card network partners. Fanvue may prohibit or restrict any category, merchant, or transaction that its financial partners will not support, even where it is not listed below.
  4. Instalment eligibility is narrower. Which Products may be sold on an instalment plan is set by Fanvue’s instalment provider and is narrower than what this Policy permits. A Product that is permitted for card payment may not be eligible for an instalment plan, and instalment plans longer than six payments require prior written approval under Seller Terms – Section 12. Nothing in this Policy makes a Product eligible for instalment payment.

2. PROHIBITED PRODUCTS AND SERVICES

The following may never be sold through Fanvue Checkout:

Illegal and harmful content

  1. Anything unlawful in the Seller’s jurisdiction, the Buyer’s jurisdiction, or the United Kingdom;
  2. Any sexual content involving minors, or any content, service, or marketing that sexualises, exploits, endangers, or suggests the involvement of minors in any form, including the use of terminology suggestive of minors to market a product. This is an absolute prohibition with zero tolerance;
  3. Content depicting or suggesting non-consensual sexual activity, rape, incest, or bestiality;
  4. Non-consensual intimate imagery, or any product or service used to create, distribute, or threaten distribution of it;
  5. Content or services that promote violence, terrorism, or hatred against others, or that promote or facilitate self-harm. This includes courses, coaching, or educational materials that promote racial, ethnic, religious, gender, or any other form of supremacy, or that are based on or teach hate speech, however the content is framed or marketed;
  6. Products or services that identify, deanonymise, harass, or facilitate stalking of real people, or that trade in personal data without a lawful basis, including mugshot removal services and the sale of lead lists or marketing data;

Adult content

  1. Adult or sexually explicit content or services, unless Fanvue has approved them in writing as a Restricted Product under Section 3, item 11. No approval ever permits anything prohibited by items 2, 3, 4, 14 or 15 of this Section;

Intellectual property and deceptive products

  1. Products the Seller does not have the rights or licences to sell, including pirated content, unauthorised streaming or IPTV access, software the Seller did not produce or is not licensed to distribute, unauthorised resale of third-party courses or certifications, and private label rights or master resell rights bundles;
  2. Counterfeit or replica goods, or products that infringe intellectual property rights;
  3. Circumvention devices and services, including decryption or descrambler products, modification chips, and tools for bypassing technical protection measures or platform controls;
  4. Selling through websites or listings that disguise or mask the Seller’s actual business, website, or products;
  5. Products with unreasonable or unsubstantiated guarantees, and any scheme promising guaranteed earnings or returns, including get-rich-quick schemes;
  6. Fake engagement products, including purchased followers, reviews, or testimonials;

Physical goods and real-world services

  1. Physical goods, or any product or service requiring physical delivery;
  2. In-person services of any kind, including escorting, sexual services, and massage services;
  3. Travel services of any kind, including flights, cruises, accommodation, tours, travel clubs, and timeshares;
  4. Weapons, firearms, firearm parts and components, ammunition, explosives, and related products or instructions;
  5. Illegal drugs, cannabis, synthetic or designer substances, drug paraphernalia, and pharmaceuticals (including prescription drugs), supplements, or nutraceuticals of any kind;
  6. Telemarketing (inbound or outbound), products marketed through outbound telemarketing, and premium-rate or audiotext telephone services;

Financial products and money movement

  1. Payment services of any kind, including money transmission, cheque cashing, currency exchange (including foreign exchange), digital wallets, gift cards, stored value, prepaid access, or acting as a payment facilitator, processor, or merchant of record;
  2. Factoring, laundering, or otherwise processing transactions on behalf of any other business or person;
  3. Financial, investment, or trading services of any kind, whether or not licensed, including investment advice, portfolio or account management, brokerage, trading signals or copy-trading services, managed or pooled investment schemes, binary options trading, foreign exchange trading, and securities trading;
  4. The sale, exchange, or brokerage of cryptocurrency, tokens, NFTs, or other digital assets;
  5. Other financial products and services, including lending of any kind (including payday or short-term lending), credit repair, debt relief, debt or mortgage reduction, modification, or refinancing, tax relief or fine and penalty reduction services, and insurance;
  6. Pyramid schemes, Ponzi schemes, and multi-level marketing structures where compensation is primarily for recruitment;
  7. Gambling, lotteries, raffles, prize draws, prize giveaways, penny auctions, or games of chance played for money or monetary value;
  8. Buying clubs and membership programmes with fees that are excessive or disproportionate to the value supplied;
  9. Extended warranty or guarantee programmes with a duration of more than one year;
  10. Donations, fundraising, or crowdfunding where no product or service is supplied, or where the price paid materially exceeds the value of what is supplied;
  11. Charging for government services, documents, or applications that are free of charge or available directly from the relevant government body, and grant-finding or grant-facilitation services;

Technology and data services

  1. Malware, hacking tools or services intended to cause harm, fraud tooling, stolen data, compromised account credentials, or services for evading platform bans or identity controls; and
  2. Cyberlockers, file-sharing, or file, data, or media storage and transfer services.

3. RESTRICTED PRODUCTS AND SERVICES

The following may only be sold with Fanvue’s prior written approval. Approval requires enhanced due diligence, may be subject to conditions (including evidence of licensing, qualifications, or compliance controls), and may be withdrawn at any time:

  1. Financial, investment, or trading education, including courses relating to cryptocurrency or foreign exchange (educational content only; providing financial, investment, or trading services is prohibited under Section 2);

  2. Funded trading account programmes, trading challenges, and similar evaluation products;

  3. Health, medical, fitness, nutrition, or wellness advice or coaching, and telemedicine or remote healthcare services (evidence of licensing and legal compliance required);

  4. Legal, tax, accounting, immigration, or other professional advice subject to licensing requirements;

  5. High-value coaching, mentorship, or mastermind programmes;

  6. Discount membership plans and similar recurring membership programmes;

  7. Online auction or online marketplace models;

  8. Products sold with free trials, introductory offers, or other negative-option billing structures;

  9. Perpetual or “lifetime” access offers;

  10. Products marketed primarily through earnings or income claims, even where such claims are lawful and substantiated; and

  11. Adult content. Adult or sexually explicit digital content and services, including AI companion and adult chat services, adult games, comics, art, 3D assets, and audio. Approval is conditional on the Seller keeping each of the following in place for as long as it sells the Product, and may be withdrawn if any of them lapses:

    1. age verification of Buyers before they can access adult content, meeting the legal requirements of each jurisdiction where the Product is sold;
    2. a prohibition, enforced through moderation, on content that depicts or suggests minors, including characters presented as, or resembling, minors, whatever age is stated for them;
    3. a prohibition on content depicting an identifiable real person without their documented consent, and on tools or features that generate such content;
    4. where content features real people, verification of the age and identity of every person depicted, and documented consent from each of them to being recorded, to publication, and to sale;
    5. moderation of all published content and, for AI products, of generated output, with a way for users, and for anyone depicted, to report content and request its removal, and with reports dealt with promptly;
    6. the rights, licences, or releases needed for all content sold; and
    7. clear subscription, cancellation, and refund terms shown to Buyers before purchase.

    Adult chat services means chat delivered within an app or website; premium-rate and audiotext telephone services remain prohibited under Section 2, item 19. In-person sexual services, escorting, and physical adult goods remain prohibited under Section 2, items 14 and 15. Approved adult Products must also meet the standards in Community Guidelines – Section C and Community Guidelines – AI-Generated Media.

If you are unsure which group a Product falls into, contact Fanvue before listing it.

4. ENFORCEMENT

  1. Fanvue reviews Products at onboarding and on an ongoing basis, and acts on reports from Buyers, rights holders, and financial partners.
  2. Where a Product breaches this Policy, Fanvue may remove or disable the Product immediately and notify the Seller afterwards. Intellectual property complaints are handled in accordance with the DMCA Policy.
  3. Breaches of this Policy may result in Product removal, category restrictions, withheld funds, and suspension or termination of access to Fanvue Checkout or the Fanvue platform, in accordance with the Fanvue Checkout Seller Terms and General Terms – Section 16.

Need Help?

If you have questions about any of our policies or need assistance:

Fanvue reserves the right to amend this Policy from time to time. The latest version will always be accessible at legal.fanvue.com, and significant changes will be communicated where required.