April 14, 2025 – Minor Updates to Complaints Policy
The Complaints Policy has been revised to follow Fanvue’s policy documentation framework and improve clarity, formatting, and user expectations. These updates do not change the substance of the policy but improve its consistency and procedural transparency.
What’s changed?
- Reformatted into the standard Fanvue policy layout with numbered sections.
- Added missing definition for Appeal and clarified who may submit a Complaint.
- Improved guidance on supporting evidence for Complaints and clarified expectations for responses.
- Expanded the Appeals section to include clearer submission standards and review timelines.
- Added references to related policies, including General Terms – Section 16 (Termination), Privacy Policy, and DMCA & Intellectual Property Policy.
- Reinforced anti-abuse language in the Misuse of This Policy section for both Users and non-Users.
April 14, 2025 – Minor Updates to Cookie Policy
The Cookie Policy has been reformatted and refined to improve clarity, structure, and consistency with Fanvue’s modular policy framework.
What’s changed?
- Reformatted into Fanvue’s standard policy template with structured headings and sections.
- Added a clear Definitions section to explain cookie types and behaviours.
- Improved the cookie classification table for easier comparison (type, domain, and provider).
- Updated browser-specific links and guidance on managing cookie settings.
- Clarified that Fanvue is the data controller for cookies under UK law and provided stronger privacy language.
- Reinforced that third-party cookies are governed by their own policies, not Fanvue’s.
April 14, 2025 – Minor Updates to Marketing Policy
The Marketing Policy has been restructured and refined to align with Fanvue’s legal-policy framework and reinforce standards for promotional activities across the platform.
What’s changed?
- Reformatted into standard policy structure with clear sectioning and cross-policy references.
- Added a Definitions section for clarity on “Marketing Materials” and “Affiliate or Referrer”.
- Strengthened commitments to:
- Ethical marketing and legal compliance;
- Transparency, influencer disclosure, and compliance with ASA guidance;
- Respectful representation, diversity, and anti-discrimination.
- Clarified restrictions on the use of Creator content in marketing and legal basis for personal data processing.
- Aligned off-platform and third-party promotional restrictions with the Acceptable Use Policy.
April 14, 2025 – Rewrite of Privacy Policy
Fanvue’s Privacy Policy has been fully rewritten to align with our structured policy framework, comply with UK GDPR and international data protection standards, and improve readability across all audiences.
What’s changed?
- Reformatted into standard structure with clearly numbered sections and defined user rights.
- Clarified categories of personal data collected (direct, automatic, third-party).
- Defined lawful bases for data processing in a table aligned with Article 6 UK GDPR.
- Strengthened transparency around:
- Data sharing with service providers;
- International transfers and safeguards;
- Cookie use (linked to Cookie Policy);
- User rights and how to exercise them.
- Reintroduced key protections including:
- Data security measures;
- Children’s data statement;
April 14, 2025 – Minor Updates to Content Moderation & Protection Policy
The Content Moderation & Protection Policy has been refined to improve formatting consistency, terminology clarity, and cross-policy references. These updates ensure the policy remains aligned with Fanvue’s documentation standards while retaining its original intent and scope.
What’s changed?
- Rewritten using the standardised policy format and structure for improved readability.
- Added definitions for clarity.
- Harmonised formatting of numbered lists and capitalisation.
- Improved cross-references to related policies (e.g. DMCA Policy, Acceptable Use Policy).
- Minor refinements to language and tone for legal consistency and clarity.
April 13, 2025 – Update to Standard Contract Between Fan and Creator
The Standard Contract Between Fan and Creator has been comprehensively updated to reflect Fanvue’s regulatory position and clarify the legal structure underpinning all Fan transactions.
What’s new?
- Rewritten to clarify that Fanvue is not an EMI or Payment Institution and does not process payments on behalf of Creators.
- Fans pay Fanvue for a view-only licence, granted via Fanvue under a distribution licence from the Creator.
- Strengthened definitions to align with legal and licensing terminology used across all Fanvue documentation.
- Improved guidance on licence expiry conditions, Fan/Creator obligations, and jurisdictional clarity for disputes.
- Added links to Creator Earnings & Payout Policy and General Terms – Section 4 (Licence) for integrated cross-referencing.
April 13, 2025 – Update to DMCA Policy
The DMCA Policy has been rewritten to support Fanvue’s modular policy framework.
What’s new?
- Rewritten to improve clarity of necessary actions and requirements.
- Rewritten to standardise the policy in line with other policies.
April 13, 2025 – Community Guidelines Fully Rewritten
The Community Guidelines have been rewritten to align with Fanvue’s modular policy framework, using our structured MDX policy template for improved clarity, consistency, and enforcement support.
What’s new?
- Rewritten in formal legal style with standardised structured formatting.
- Clearly redefined prohibited behaviours including hate speech, harassment, impersonation, and unlawful activity.
- Improved detailed AI-generated content rules, including deepfake disclosure, moderation standards, and consent requirements.
- Clarified rules on explicit content, privacy violations, and platform misuse.
- Enhanced cross-referencing with Acceptable Use Policy, Content Moderation, and Co-Authored Content Policy.
April 12, 2025 – Major Updates to Acceptable Use Policy
The Acceptable Use Policy has been rewritten to support Fanvue’s modular policy framework and provide clearer enforcement boundaries.
What’s new?
- Restructured into standardised formatting with clear sectioning.
- Expanded prohibited content categories including AI misuse, deepfakes, and platform manipulation.
- Added VPN/proxy ban for fraud, region bypassing, and referral abuse.
- Moved tone-setting guidance to the Community Guidelines for better clarity.
- Linked violations to formal enforcement paths and cross-policy references.
April 12, 2025 – Major Updates to General Terms & Conditions
The General Terms & Conditions have been updated across Sections 8 to 18 to improve clarity, scalability, and alignment with Fanvue’s new modular policy structure.
What’s new?
- Added rules for sharing media externally via Media Links.
- Clarified content ownership and AI content moderation responsibilities.
- Rewrote Licence Restrictions to prevent misuse and clarify legal exceptions.
- Replaced embedded Acceptable Use Restrictions with a direct reference to our Acceptable Use Policy.
- Introduced User Reinstatement Process and clarified that reasons for suspensions may not be disclosed.
- Aligned all legal jurisdiction and language references with UK law and Shift Holdings Ltd as the only contracting party.