Referral & Affiliate Program Updates
We’ve rewritten the commission sections of the Creator Referral & Affiliate Program so that it sets out exactly which revenue earns referral commission, how long the attribution window runs, and how affiliate commission works on Fanvue Checkout sales.
New Rewards Terms Document
We’ve published a standalone Rewards Terms document that sets out how Points work under the Fanvue Rewards programme, our points system that lets you earn rewards for completing actions on the Platform, such as following or subscribing to Creators.
Fanvue Checkout: New Name, Published Fee Schedule, Seller-Requested Refunds
Checkout Links is now Fanvue Checkout. The tab, the policy titles, and every reference across our policies have been renamed to match. Individual checkout pages are still called Checkout Links, and all existing links and policy URLs continue to work unchanged.
We’ve also published the Fanvue Checkout fee schedule in full, so sellers can see the exact rate that applies to them before they apply.
New Instalment Terms for Fanvue Checkout
Buyers paying for a Fanvue Checkout purchase in instalments now have a dedicated policy covering exactly how that works: the Fanvue Checkout Instalment Terms.
Paying in instalments has always cost the buyer nothing extra, and that has not changed. What has changed is that the mechanics behind it are now written down in one place instead of being summarised in a single line.
New Policy Added
We’ve added a new App Store Reviews Policy covering the rules for reviews left by Users on apps published in the Fanvue App Store.
Clearer Appeals Rights and a Consistent Appeal Window
We’ve strengthened the appeals process across our policies, including a dedicated route for anyone who appears in Content to challenge whether their consent was properly obtained.
New Checkout Links Policies Added
We’ve launched Checkout Links: secure, Fanvue-hosted checkout pages that let approved sellers offer digital products and services through a shareable link. To support this, we’ve added a dedicated set of policies under the new Checkout Links tab, so both buyers and sellers know exactly how purchases work, who is responsible for what, and what can be sold.
New Online Complaints Form for Legal Complaints
We’ve introduced a single online complaints form for legal complaints and updated the relevant policies to use it.
Consent Form Template Now Downloadable
We’ve made the Model Release Form (consent form template) available to download directly from the Co-Authored Content Policy.
Age Verification Policy Updated
We’ve updated our Age Verification Policy to reflect the latest US state requirements.
Co-Authored Content Policy Updates
We’ve updated our Co-Authored Content Policy to make the rules around featuring other people clearer and to set out what happens if the Policy is breached.
Creator Terms & Conditions Updates
We’ve refreshed the Creator Terms & Conditions to clarify our onboarding rights, tidy up some wording, and consolidate how account and earnings actions work into a single, clearer section.
Standard Contract Between Fan and Creator Updates
We’ve updated the Standard Contract Between Fan and Creator to align a definition with our other Creator terms and to make the scope of the Fan licence clearer.
General Terms & Conditions Updates
We’ve updated our General Terms & Conditions to improve transparency around enforcement decisions and to tidy and clarify a number of clauses.
Community Guidelines Refresh
We’ve significantly expanded and reorganised our Community Guidelines to make our rules clearer, more comprehensive, and easier to navigate.
Acceptable Use Policy Streamlined
We’ve streamlined our Acceptable Use Policy so it works hand in hand with the refreshed Community Guidelines, which now hold the detailed content rules in one place.
Content Moderation & Protection Policy Updates
We’ve updated our Content Moderation & Protection Policy to improve transparency around moderation decisions and to clarify how identity verification and moderation work.
New Policy: Non-consensual Intimate Image Takedown
We’ve published a new Non-consensual Intimate Image Takedown Policy setting out how individuals can request the removal of non-consensual intimate visual depictions, including AI-generated Digital Forgeries, from Fanvue.
Enforcement Actions Clarified
We’ve clarified the enforcement actions available to Fanvue in response to a breach of our policies. The updates make clear that, where appropriate, Fanvue may remove some or all User Content from an Account, separately from suspending or terminating the Account itself.
New Credit Terms Document
We’ve published a standalone Credit Terms document that sets out how Credits on the Platform work. It brings together, in one place, rules that previously sat across the General Terms & Conditions and in implied terms of use.