Brazil PIX Payment Terms Updated
Following review by our Brazilian payments partner’s legal team, we’ve updated the Brazil PIX Payment Terms to name the provider that handles PIX payments and to describe more precisely what each party is responsible for.
What’s changed?
Brazil - PIX Payment Terms
- Identified the eFX provider that currently processes PIX payments, OKTO TECH LTDA., including its CNPJ and registered address.
- Clarified that by selecting PIX and proceeding with payment, you contract directly with the eFX provider for the international payment service, and are its client and the remitting user for that payment.
- Set out that proceeding with payment confirms your acknowledgement of the nature and conditions of the eFX service and of the respective responsibilities of Fanvue and the eFX provider.
- Separated the two roles more clearly: Fanvue is responsible for the sale and provision of the digital content or subscription, and does not itself provide the regulated eFX service in Brazil.
- Confirmed that any fees or charges applicable to the eFX service are shown before you confirm the transaction.
- Expanded the description of the Mecanismo Especial de Devolução (MED) to confirm it does not cover ordinary commercial disputes about a purchase, or errors made by the payer such as paying the wrong recipient.
- Applied the same changes to the Portuguese version at Brasil - Termos de Pagamento via PIX.
Why?
You can now see exactly which company receives your Reais and what it is accountable for, separately from what Fanvue is accountable for. The MED section is clearer about when that route is open to you and when to come to us instead.