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## New Rewards Terms Document

We've published a standalone **Rewards Terms** document that sets out how Points work under the Fanvue Rewards programme, our points system that lets you earn rewards for completing actions on the Platform, such as following or subscribing to Creators.

### What the Rewards Terms cover

* **The nature of Points**: a limited, revocable, non-transferable licence to access a discount mechanism on the Platform. Points have no cash or stored value, are not money, and cannot be exchanged for cash or transferred between accounts.
* **Earning and claiming Points**: Points are earned by completing a Challenge and must be actively claimed within a 48-hour window, or the reward is lost.
* **Pending period**: claimed Points are held for 7 days before they become spendable, to allow standard payment verification checks to complete.
* **Using Points**: Points can only be redeemed against the full value of a transaction, not as a partial payment.
* **Expiry**: unspent Points expire after **30 days** of being credited to your Points Balance.
* **Fair use and forfeiture**: Points and rewards may be withheld, reclaimed, or forfeited in cases of fraud, abuse, or account suspension/termination.

### Related changes

The [**General Terms & Conditions**](/terms-conditions) has been updated to reference the new Rewards Terms document in the Ancillary Terms definition.

🔗 [Rewards Terms](/rewards-terms) • [General Terms & Conditions](/terms-conditions)