> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://legal.fanvue.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://legal.fanvue.com/_mcp/server.

## New Credit Terms Document

We've published a standalone **Credit Terms** document that sets out how Credits on the Platform work. It brings together, in one place, rules that previously sat across the General Terms & Conditions and in implied terms of use.

### What the Credit Terms cover

* **The nature of Credits** on the Platform: a limited, revocable, non-transferable licence to use digitised tokens. Credits have no cash or stored value, are not money, and cannot be exchanged for cash or transferred between accounts.
* **How Credits are acquired**: by top-up (Purchased Credits) or granted by Fanvue as part of a promotion (Promotional Credits).
* **Consumption order**: when you spend Credits, the oldest Credits on your account are used first, regardless of whether they are Purchased or Promotional.
* **Expiry**: Promotional Credits expire 90 days after they are granted. Purchased Credits expire after 24 months of inactivity on the account (no top-up or spend during that period).
* **Refunds and cash-out**: Credits are non-refundable and cannot be cashed out. Credits may be forfeited if an account is suspended or terminated.

### What this means for Credit balances held on the Effective Date

* **Purchased Credits** you hold on 24th April 2026 are subject to the new rules, with the 24-month inactivity clock starting from 24th April 2026 rather than the original purchase date. The earliest any existing Purchased Credit could expire is **24th April 2028**.
* **Promotional Credits** granted before 24th April 2026 continue to be governed by the terms that applied at the time they were granted.

### Related changes

The [**General Terms & Conditions**](/terms-conditions) has been updated to reference the new Credit Terms document in the Ancillary Terms definition, the Credit Terms definition, and Section 3 (Paid for Services).

🔗 [Credit Terms](/credit-terms) • [General Terms & Conditions](/terms-conditions)